All Pooch's Pride items are handcrafted and so may proudly bear the slight imperfections that accompany such craftsmanship.  Please never leave your dog or puppy unattended when wearing a Pooch's Pride item as it contains pieces that may be a choking hazard.

Hand wash cold and line dry ONLY – to preserve any embellishments and discourage shrinking.

SHIPPING -

Your item(s) will ship via USPS with tracking.  Please allow up to 7 days for your order to ship.  Custom pieces and larger orders may require 10 days.  A tracking number will be sent to you when your item ships.

Shipping Rates:

0 - 20.00    6.95

21.00 - 35.00   8.95

35.00 - 50.00   10.95

Over 50.00   FREE (USA Only)

Orders to Canada will reflect a 15.00 charge added to all shipping rates. - Sorry, no free shipping to Canada at this time.

RETURNS-

Because of the personalized and custom nature of our items, we will not accept returns on embroidered name pieces or custom orders.  Pre-made items will only be taken for return in a case of extreme manufacturer defect.  Any returns that have been authorized must be sent back within 10 days after customer has received the item.

PRIVACY-

All information collected during the sale transaction is for use by Pooch's Pride only.  We never sell, rent or give away any customer information.  Any information obtained by us will be used to complete customer transaction and used in communication with customers about sales and other specials offered by Pooch's Pride.  Customers will have the option to opt out of any communications they may receive.

PAYMENT-

We accept credit cards via pay pal, e check and existing funds via pay pal and check or money order via USPS.  All personal checks will be held 5 days to assure bank clearance - items will ship after this time.

Please send check or money order to:

Pooch's Pride

14665 31st St SE

Clear Lake, MN 55319

Payable to: Heather Piehl